A digital place for people who access services, carers, staff and partner agencies, to share ideas around care co-ordination & care planning in mental health

Leeds and York Partnership NHS Foundation Trust, along with most other mental health Trusts,  will soon be participating in a national survey to find out what our community service users think about the care they receive. This is part of a national programme to improve quality of care and community service users experiences. Taking part in the survey is voluntary, and all answers are confidential. If you are selected to take part, your contact details will be used by researchers to carry out the survey.

Please speak to a member of your care team if you do not wish to take part. If you have any questions about the survey, please ring 0113 3055909.

What’s in the survey?

There are a number of questions related to specific areas of your care, support and treatment – for example:


  • Have you agreed with someone from NHS mental health services what care you will receive?
  • In the last 12 months have you had a formal meeting with someone from NHS mental health services to discuss how your care is working?
  • Have you been given information by NHS mental health services about getting support from people who have experience of the same mental health needs as you?
  • In the last 12 months, have you been prescribed any new medicines for your mental health needs?


And there are also some more general questions, such as:


  • Have NHS mental health services involved a member of your family or someone else close to you as much as you would like?
  • Do the people you see through NHS mental health services help you feel hopeful about the things that are important to you?
  • Overall in the last 12 months, did you feel that you were treated with respect and dignity by NHS mental health services?


What do we do with the results?

We use the results to look at how we can improve services and offer a better experience for people who access our services.  Click here if you want to get involved in exploring how we can use data to improve care – there is an event planned for April 11th 2014. The results are also used to inform the priorities we set ourselves in our Quality Accounts and our Trust Strategy.

What do you need to do now?

Not everyone will receive a survey through the post, but if you do, then please complete it or ask someone you trust to help you complete it. Completing the survey is voluntary and your answers are confidential.

Please speak to a member of your care team if you do not wish to take part. If you have any questions about the survey, please ring 0113 3055909.



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Dr Sally Pezaro

This is the research blog of Dr Sally Pezaro. Sally is 'The Academic Midwife' working to secure excellence in maternity services. Specialist interests include maternity services, workforce and midwifery research.



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