Care Programme Approach (CPA) is the term used to describe the way that a person’s care, support and treatment is arranged when they have a range of needs. This is done through assessment, coordination, care planning and review. Some people will have straightforward needs; their care, support and treatment are described as ‘Standard Care Plan’. You can read our policy: The Trust Wide Care Programme Approach Policy (including arrangements for Standard Care Plan) here.
Information for people accessing services and carers about CPA
The single most important thing about CPA is that you should be at the centre; it’s about you; it’s about what you want to do with your life; about what you want to achieve and how you want to achieve it. This may involve support, care and treatment from others – people that support you, carers, your friends, family, it may also include mental health services, health services, social care, and other organisations near where you live. Some people also get support from others going through similar difficulties – this is often called ‘Peer Support’. You can access peer support in a number of ways, for example, Mind, local groups or online support.
There are four stages to CPA:-
You will be asked questions about aspects of your life and past, for example: personal; health; social; about your safety (this is sometimes called risk); about what you enjoy doing; about what you do to help manage; about anyone else all ready involved in your care and support, including any carer. Carers can have their own assessment.
2. Care Coordination
A care coordinator will be named to work closely with you and your carer to arrange care and support and to work with you to agree goals.
3. Care Plan
This describes your health and social care goals. The care plan says which services will help with recovery and wellbeing; and what you do to help too.
The care plan is about you. It is developed with you and includes your goals; what support is being offered; who is giving the support and when the support will be reviewed. The carer will be included too if you want this.
You may write the care plan yourself, or write it with your co-ordinator, either way, you should have a copy of your care plan.
These are sometimes called CPA meetings; they happen at least every 12 months but can be more often. This is where the care plan is reviewed. This is done by discussing with you, your carer (with agreement) and any others involved in your care plan about what is working well and what may need to be changed to support your recovery and wellbeing. The review is usually held in a way that you prefer – for example, some people prefer more of a relaxed discussion with their co-ordinator, others prefer a full meeting with everyone involved present.
Have you recently had a review? If so, let us know how this was for you by completing a brief survey (12 questions) – click here for more information and the survey. Results tell us what we are doing well and where we need to improve.
Standard Care Plan
If you have straightforward needs and are seen by one mental health worker then your care, support and treatment is described as ‘Standard Care Plan’.
You can expect:
- A lead professional identified – this will be the person that you see
- A letter – this is the care plan
- Review – this is a chance to talk about how things are going and any further care plan agreed.
More written information
These booklets are also available in Urdu, Farsi, Czech and Polish – contact firstname.lastname@example.org for these.
Want to get involved and keep up to date about what’s going on?
The LYPFT Planning Care Network is a digital space for people who access services, carers/supporters, staff and partner agencies to share their ideas and experiences around care coordination and care planning. Click here to visit the network; you are most welcome to post comments and to share your views and experience. If you want to write your own blog post, then contact email@example.com to discuss.
You can also join the Service User Network – they meet monthly in a range of venues across Leeds; click here for more information.
If you require any further information regarding CPA or Standard Care Plan then please contact firstname.lastname@example.org