Throughout March, 10 staff-listening events we held across our Trust, in which over 200 staff shared their views about their experience of working here and the experience we provide to the communities we serve.
The commitment and compassion of everyone was impressive. All staff want to do a great job and feel proud of the quality of care we provide. We agreed that staff need time to develop meaningful relationships with service users and carers to support people to improve their lives.
Together, we also agreed some changes that we are going to make this year and agreed that we need real clarity about our future direction. With a shared understanding of where we’re all going, we’ll be more likely to pull in the same direction and consistently deliver the highest quality services that everyone wants.
We must create this future direction together with service users, carers, Trust members and…
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