A digital place for people who access services, carers, staff and partner agencies, to share ideas around care co-ordination & care planning in mental health


  • Questions and themes

  • Is in-patient care therapeutic setting?
  • How do we tackle continuity of care?
  • Safe staffing as a key requirement
  • The nature of ‘recovery’ as a descriptor of service provision/experience
  • Emerging discussions that followed

  • Service design obliges patients to be in and out as fast as possible
  • Staffing levels make an obvious and critical difference
  • ‘Recovery’ is an unhelpful descriptor but no agreement on what else to call it
  •  Access to education and knowledge is empowering
  • Acute in-patient care requires the right staff, it has to do with leading meaningful lives,
  • A ‘healthy’ environment and quiet areas for residents are critical for therapeutic in-patient care
  • From a patients point of view the ‘boundaries of primary, secondary and tertiary care are blurred.
  • Continuity of care is a useful concept to guide the work of mental health nurses and service design.

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