Throughout March, 10 staff-listening events we held across our Trust, in which over 200 staff shared their views about their experience of working here and the experience we provide to the communities we serve.
The commitment and compassion of everyone was impressive. All staff want to do a great job and feel proud of the quality of care we provide. We agreed that staff need time to develop meaningful relationships with service users and carers to support people to improve their lives.
Together, we also agreed some changes that we are going to make this year and agreed that we need real clarity about our future direction. With a shared understanding of where we’re all going, we’ll be more likely to pull in the same direction and consistently deliver the highest quality services that everyone wants.
We must create this future direction together with service users, carers, Trust members and other stakeholders. Specifically, we need to:
re-imagine what the future of our Trust might look like – what impact could we have together if everything we did was outstanding;
agree the expectations we should have for ourselves and each other; and
develop a shared plan for the next five years.
I recognise that we’ve not listened as well as we could have done in the past. That’s why we’re going to do it differently this time.
From 20 April, you are invited to an online conversation where we will ask you to re-imagine the future of our Trust. Together, we will agree the difference we want to make to the communities we serve.
Towards the end of May, we will invite you to another online conversation to support us with our plans and by July, we will have built in partnership a new vision for our Trust and agreed our values and our plan for the next five years. Your voice counts in our journey.
Please visit www.YourVoiceCounts.org.uk to get involved.